ServiceNow Training & Certification

Enhance your skills and knowledge in ServiceNow by enrolling into Mildaintrainings ServiceNow training. You will gain a strong foundation on how to design applications using advanced features of ServiceNow such as scripting, reporting, integrations, etc., through a hands-on approach with real-world examples, and this will help you in clearing the ServiceNow Certification Exam. Enroll & Get Certified now!

✔ Course Duration : 16 hrs

✔ Training Options : Live Online / Self-Paced / Classroom

✔ Certification Pass : Guaranteed

ServiceNow Training & Certification

What you will Learn

Understand the working of ServiceNow
Administer a ServiceNow instance
Differentiate distinct customizations
Obtain the knowledge to pass the ServiceNow certification examination successfully

PREREQUISITES

no prerequisites required for these course

CURRICULUM

Learning Objectives:

Introduction to ITSM
Incident Management
Problem Management and change management
Service Request Management
Configuration Management Database
SLA’s and OLA’s

Learning Objectives:

Tool Introduction
Current Competitors
Releases
User Licenses
Using Wiki and Community

Learning Objectives:

Customizing Home Pages
Form Layouts and list layouts
Adding Users to Groups
Granting Roles to Users
Introducing Applications and Modules
Creation of tables and Modules
Creating tickets and raising Requests
Creating SLA’s
Performance Metrics

Learning Objectives:

UI Policies
Notifications
Dictionary Entries and Overrides
Data Policies
List Control and Calculations
Exporting the Data from Service-Now
Update sets imports and Exports
Scheduling Jobs

Learning Objectives:

Business Rules
Client Scripts
UI Actions
Script Includes
Jelly Scripting

Learning Objectives:

Bar Charts
Pie Charts
List Reports
Pivot Tables
Using scripting in Reporting
Scheduling Reports
Making Gauges

Learning Objectives:

Need For cloning and ways to implement it
Upgrading the instance for new Release

Learning Objectives:

Direct Web Services
Transform Map Web Services
Scripted Web Services
Email Integration: Inbound Actions
Event Registry
Creating and Triggering Events

Learning Objectives:

Introduction to CMS
Creating Sites
Creating Pages
Creating Blocks using Scripting
Login Rules

Learning Objectives:

Classes in CMDB
Mapping Configuration Item to Asset Records
Loading the CI’s into Service-Now
Relating Configuration items

Learning Objectives:

Loading Data of different Formats
Using Data Sources
Using Transform Maps and Transform scripts

Learning Objectives:

Creating Catalog Items using Variables and Variable sets
Creating Record Producers
Design the flow using Workflow
Creating Execution Plans
Writing Catalog Client Scripts and Catalog UI Policies

Learning Objectives:

Creating Workflows on different tables
Approvals using workflows
Using Different Activities in workflows
MID Server installation
Installing MID server on a instance
Testing the Mid Server using another Logins
Importing Files by Using MID Serve

Learning Objectives:

Installing MID server on an instance
Testing the MID Server using another Logins
Importing Files by Using MID Server

FAQs

You can enroll for this classroom training online. Payments can be made using any of the following options and receipt of the same will be issued to the candidate automatically via email.
1. Online ,By deposit the mildain bank account
2. Pay by cash team training center location

Highly qualified and certified instructors with 20+ years of experience deliver more than 200+ classroom training.

Contact us using the form on the right of any page on the mildaintrainings website, or select the Live Chat link. Our customer service representatives will be able to give you more details.

You will never miss a lecture at Mildaintrainigs! You can choose either of the two options: View the recorded session of the class available in your LMS. You can attend the missed session, in any other live batch.

We have a limited number of participants in a live session to maintain the Quality Standards. So, unfortunately, participation in a live class without enrollment is not possible. However, you can go through the sample class recording and it would give you a clear insight about how are the classes conducted, quality of instructors and the level of interaction in a class.

Yes, you can cancel your enrollment if necessary prior to 3rd session i.e first two sessions will be for your evaluation. We will refund the full amount without deducting any fee for more details check our Refund Policy

Yes, the access to the course material will be available for lifetime once you have enrolled into the course.

Just give us a CALL at +91 8447121833 OR email at info@mildaintrainings.com

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