Mildaintrainings Revenue Assurance training program helps you understand basic concepts and best practices of Telecom Revenue Assurance. The aim of the Revenue Assurance Training Boot Camp Crash Course is to provide processes and methodologies that help plug the drain on revenue and maximize profits for telecom service providers.
✔ Course Duration : 4 Days
✔ Training Options : Live Online / Self-Paced / Classroom
MILDAINTRAININGS Revenue Assurance training program helps you understand basic concepts and best practices of Telecom Revenue Assurance. The aim of the Revenue Assurance Training Boot Camp Crash Course is to provide processes and methodologies that help plug the drain on revenue and maximize profits for telecom service providers.
Our industry experts cover all aspects of the revenue assurance discipline, including: switch to bill, prepaid/IN, inventory reconciliation, configuration management, billing verification, cost management, fraud, interconnection, content settlement, partner management applied to voice, Internet, UMTS, HSPA/HSPA+, LTE, VoLTE, 5G, mobile data, applications, content, video, cloud services, MPLS, IPTV, VPN and managed services.
Revenue Assurance and Revenue management are the key concepts to create, manage, charge, assure, and collect all sources of revenue.
Equally important is the mandate to consolidate, migrate or transform your technical and operational infrastructures to improve performance and workplace productivity and lower data center, IT network and operational costs.
What you will Learn
List the impact of next generation networks and services on Revenue Assurance .
Detect, analyze, fix, and reclaim revenue leakages
Optimize end-to-end Revenue Assurance Strategies and Implementation
Outsmart fraud by subscribers and distributors
Discover the importance of cost-effective service provisioning
Understand how the mediation system can be helpful as a revenue assurance tool
Receive and utilize a review of fraud management systems and processes
Review audits and tests that can be used to identify errors in network integrity
The cost of failures – lost revenue and customer complaints, illustrated with real life statistics and case studies
Benchmarking against competitors as a key input to setting your own performance targets
Deciding what to measure and how Setting performance targets – what is reasonable, economically achievable and retains competitive differentiation
Performance reporting
Learning Objectives:
Using the Billing Process Model to design an effective audit program
Who should audit? The audit team skills
Getting business value from audits and keeping audit costs down
Regulation: Issues and the operator response
Learning Objectives:
Tables Management
Event Management and Control
Error Management
End-to-End Reconciliation
Invoice Processing and Distribution
Rate and Invoice Verification
Systems Interface Management
Problem Resolution and Tracking
Metrics and Management Reporting
User Acceptance Testing
Learning Objectives:
The Cost of Revenue Leakage
The idea of Revenue Maximization
Establishing RA Priorities
Distinguishing Between Network Provisioning and Service Provisioning
Service Provisioning in the Organization
Inventory Management
Provisioning and Activation
Provisioning Fixed Network Services
Provisioning Basic Mobile Services
Provisioning in Next Generation Networks
Systems for Automated Service Provisioning
Workflow Management
Learning Objectives:
Network Provisioning Errors
Assuring Network Integrity
Use of Network for Non-Revenue-Generating Traffic
Various Technical Frauds
Detecting Network Fraud
Learning Objectives:
CDRs, xDRs and IPDRs
Detecting, Aggregating, Correlating and Distributing of data
Filtered Data
Loss of CDRs/IPDRs at the Switch and at the Mediation
The Role of Mediation in IP Applications
Customer Intelligence
Network Measurement Applications
QoS Measurement
Network Optimization
Role of Middleware and EAI
Learning Objectives:
How Billing Impacts the RA's Bottom Line
Potential Problem Areas
Problems with the Billing System
Problems with Staffing
Problems with Outsourcing
Printing and Formatting
Issues with Billing Cycles
Problems in the Billing Process
Interconnect Billing
Problems with Dishonest Trading Partners
Learning Objectives:
Debt Collection Processes
Problems of Third Party Debt
Tools to Control Bad Debt
Learning Objectives:
Ensuring Error-free Deactivation
Churn Management
Why Churn Management is Important
Organizational Aspects of Revenue Assurance
Managing Mergers and Acquisitions
Integrating Prepaid and Postpaid Mobile Services
Partner Relationship Management for Next Generation Services
The Impact of Next Generation Networks and Services
Learning Objectives:
Introduction to telecoms fraud
controls and risks
fraud management lifecycle
Investigation processes and workflows
Fraud team structure
Evolution of fraud detection, and the strategies to tackle the various types of fraud
Learning Objectives:
Why Revenue Leakage Occurs?
Potential Causes for Revenue Leakage
Collection Failures
Parsing Failures
Overrun Error Logs
Bad Correlation
Time Expirations for Matching
Billing System Rejection
Identification Failure for Higher Order Events
Other Sources
Learning Objectives:
Sale & Marketing
Ordering & Activation
Customer Care
Network Operations
Interconnection
Rating & Invoicing
Finance
Fraud
Learning Objectives:
Process Improvements and ROI
Overcoming organizational barriers to Revenue Assurance program
Overcoming cultural barriers to Revenue Assurance program
Automated OSS-to-BSS Reconciliation
Interconnection Billing Disputes
Tools to Stop Revenue Leakage
Reporting Tools
Testing Tools
Analysis Tools
Adaptive Revenue Assurance
Tools and Methodologies
MILDAINTRAININGS Revenue Assurance Framework
Operation Assessment and Improvement
Price Plan & Rate management
Major Future Problems
Advanced Topics
Case Studies and Workshop
Learning Objectives:
Working on Revenue Assurance KPIs for GSM, HSPA/HSPA+ and LTE/VoLTE Networks
Billing KPIs
Fraud KPIs
Capacity Management and Technology deployment KPIs
Technology Operations KPIs
BSS/OSS helpdesk KPIs
Technology Operations Support KPIs
CRM KPIs
Network Economy and Quality Assurance KPIs
Developing RA Strategy
Product development & RA
Product assurance & Advanced product assurance
FAQs
You can enroll for this classroom training online. Payments can be made using any of the following options and receipt of the same will be issued to the candidate automatically via email.
1. Online ,By deposit the mildain bank account
2. Pay by cash team training center location
Highly qualified and certified instructors with 20+ years of experience deliver more than 200+ classroom training.
Contact us using the form on the right of any page on the mildaintrainings website, or select the Live Chat link. Our customer service representatives will be able to give you more details.
You will never miss a lecture at Mildaintrainigs! You can choose either of the two options:
View the recorded session of the class available in your LMS.
You can attend the missed session, in any other live batch.
We have a limited number of participants in a live session to maintain the Quality Standards. So, unfortunately, participation in a live class without enrollment is not possible. However, you can go through the sample class recording and it would give you a clear insight about how are the classes conducted, quality of instructors and the level of interaction in a class.
Yes, you can cancel your enrollment if necessary prior to 3rd session i.e first two sessions will be for your evaluation. We will refund the full amount without deducting any fee for more details check our Refund Policy
Yes, the access to the course material will be available for lifetime once you have enrolled into the course.
Just give us a CALL at +91 8447121833 OR email at info@mildaintrainings.com
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Training Features
Experiential Workshops
Top-rated instructors imparting in-depth training, hands-on exercises with high energy workshop
Certicate Exam Application Assistance
The training program includes several lab assignments, developed as per real industry scenarios.
Certificate Exam Success Formula
Training begins taking a fresh approach from basic, unique modules, flexible, and enjoyable.
Certificate Journey Support
Basic to intermediate and eventually advanced practicing full hands-on lab exercises till you master.
Free Refresh Course
Refresh training for experts for mastering and enhancing the skills on the subjects with fresh course modules.
Exclusive Post-Training Sessions
Includes evaluation, feedback, and tips to handle critical issues in live setup after you are placed in a job.
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