IP PBX Training course provides an overview of IP PBX switches along with auto-attendant, voice-mail, and ACD (automatic call distribution) services for the organization.
A Private Branch Exchange (PBX) or a Private Automatic Branch Exchange (PABX – which is out of fashion since all modern day PBXs are automatic), is a phone switch serving a business or organization and is usually located on the organization’s premises.
What you will Learn
Understand Private Branch Exchange (PBX) and Key Telephone System (KTS)
Learn about integration of PBX with ACD, CTI, and IVR
Understand PBX Systems and Technology
Understand major innovations, including the shift from analog to digital transmission and switching, the introduction of stored program-controlled PBX systems, and advances in KTS/Hybrid systems
Understand residual value assessment for VoIP equipment
Learn about Centrex services
Telephone System Fundamentals
Key Telephone System Technology
KTS/Hybrid System Technology
Switching Network Design
PBX Call Processing Designs
Maintenance and Administration
Centralized Versus Distributed
Trunk traffic engineering
System Sizing Analysis
A PBX vs. ACD Comparison
Evaluating the differences between a PBX with Automatic Call Distributor (ACD) capabilities
Taking Advantage of PBX Switch Integration in Computer Telephony Applications
Voice and Call Processing
PBX Telemanagement Systems
Wireless PBX Communications
Price vs. Performance
Current Telephone System Analysis
Current Equipment Inventory
The Local Service Provider
New System Specification
New Telephone System Selection
PBX Terminal Equipment
Basic Call Processing Features
Computer Telephony Integration (CTI)
Advanced Call Center Concepts
Administration and Maintenance
Enterprise Voice Equipment Markets
PBX Systems Market
Key Telephone Systems Market
Wireless PBX Systems Market
IP-Based PBX Add-on Market and Server-Based PBX Market
Installed Base Profile
PBX, KTS Summary - Revenue, Lines, Systems
Status Quo of PBXs
Who's buying PBXs, and why
Unique PBX capabilities/applications
Major market space suppliers
IP-enabled legacy PBXs
Definition and examples
Definition and examples
PBX Installed Base Summary
PBX Installed Base Growth by Size Segment
PBX Installed Base by Size Segment
PBX Installed Base by Industry and Line Size Segment
PBX Installed Base by Region
PBX Installed Base Aging and Investment Protection
IP-PBX Shipments by Vendor
Centrex Installed Base Summary
Centrex Installed Base Quarterly Dynamics by RBOC and Line Size Segment
Centrex Installed Base by RBOC and by Line Size Segment
Centrex Installed Base by Region
PBX Trunk use in Hotels and Motels
Direct Inward Dial (DID) Overview
Features and Functions
Hotel/Motel Trunk Options
Direct Inward Dial (DID) Features
Technologies and implementation considerations for planning and building a converged enterprise, converged, IP telephony network
IP addressing, dial plan, network infrastructure, quality-of-service (QOS) strategies, admission control, voice messaging and legacy migration
LAN and metro considerations
High Availability and QOS in the campus
Inline power and IP addressing scheme
WAN considerations (QOS, topologies)
Call processing agent provisioning
Call Admission Control (locations, H.323 gatekeeper)
Survivable remote site telephony
Gateways and DSP resources
911 and E.911
Voice mail, Interactive Voice Response
IP phone services
Legacy Migration and Integration
You can enroll for this classroom training online. Payments can be made using any of the following options and receipt of the same will be issued to the candidate automatically via email.
1. Online ,By deposit the mildain bank account
2. Pay by cash team training center location
Highly qualified and certified instructors with 20+ years of experience deliver more than 200+ classroom training.
Contact us using the form on the right of any page on the mildaintrainings website, or select the Live Chat link. Our customer service representatives will be able to give you more details.
You will never miss a lecture at Mildaintrainigs! You can choose either of the two options:
View the recorded session of the class available in your LMS.
You can attend the missed session, in any other live batch.
We have a limited number of participants in a live session to maintain the Quality Standards. So, unfortunately, participation in a live class without enrollment is not possible. However, you can go through the sample class recording and it would give you a clear insight about how are the classes conducted, quality of instructors and the level of interaction in a class.
Yes, the access to the course material will be available for lifetime once you have enrolled into the course.
Just give us a CALL at +91 8447121833 OR email at firstname.lastname@example.org
CERTIFICATE OF ACHIEVEMENT
Call us +91 84447121833
Available 24x7 for your queries
Instructor-led SessionsOnline Live Instructor-Led Classes. Classroom Classes at our/your premises.
Real-life Case StudiesLive project based on any of the selected use cases, involving implementation of the various Course concepts.
AssignmentsEach class will be followed by practical assignments.
Lifetime AccessYou get lifetime access to presentations, quizzes, installation guide & class recordings.
24 x 7 Expert SupportWe have 24x7 online support team to resolve all your technical queries, through ticket based tracking system, for the lifetime.
CertificationSucessfully complete your final course project and Mildaintrainings will give you Course completion certificate.