Frameworx Training | eTOM Training | Business Process Framework

Frameworx Training | eTOM Training Class | Business Process Framework

MILDAINTRAININGS Frameworx Training (eTOM training), Business Process Framework, provides the details behind the standards for development and deployment of OSS/BSS (Operations/Business Support Systems). This course is intended to provide an overview of Frameworx, Business Process Framework and its key components.

  • ✔ Course Duration : 2 Days
  • ✔ Training Options : Live Online / Self-Paced / Classroom
  • ✔ Certification Pass : Guaranteed


MILDAINTRAININGS Frameworx Training (eTOM training),Business Process Framework, provides the details behind the standards for development and deployment of OSS/BSS (Operations/Business Support Systems). This course is intended to provide an overview of Frameworx, Business Process Framework and its key components.

What you will Learn

  • Understand TM Forum Strategic Direction
  • Understand Business Process Framework, eTOM, SID, TAM and TNA, and the inherent relationship between them
  • Identify all the components of Business Process Framework, Frameworx and the relationship between them
  • Understand basic concepts of Business Process Framework (eTOM) and the Information Framework (SID), and their relationships
  • Understand how the frameworks can be used
  • Understand Business Process Framework, Business Process Map
  • Understand how to utilize Business Process Framework frameworx
  • The Service-Oriented Approach to System Design and Development of Business Process Framework
  • Understand Enhanced Telecom Operations Map (eTOM)
  • Understand Neutral Reference Points: internal process reengineering needs, partnerships, alliances, and general Business Process Framework Information Model
  • Explore Shared Information and Data Model (SID)
  • Explore SID business-oriented perspective of the information and data
  • Explore Enterprise Architecture modeling using the eTOM and SID
  • Understand Integrating the eTOM and SID
  • Explore eTOM and SID in real world projects UML Class Models
  • Understand NGOSS TAM Business Application model to characterize the organizational application capability needs
  • Understand NGOSS Architecture Guidelines
  • Understand Technology Neutral Architecture (TNA) and Contract Interface
  • Understand NGOSS Conformance Criteria
  • Explore MILDAINTRAININGS NGOSS-styled SOA methodology using SOA Service Contracts”



    Learning Objectives:

    • TM Forum and Frameworx overview
    • Core elements
    • Network Virtualization Basics

    Learning Objectives:

    • eTOM - Enhanced Telecoms Operations Map
    • Business Process Modeling
    • SID (Shared Information and Data) Framework
    • Telecom Operation Map (TAM)
    • Integration Framework (TNA)
    • Input to Enterprise Data Model
    • Functional Architecture Framework
    • IT Architecture Framework
    • System Maps and Local Architecture
    • Enterprise Architecture using the eTOM and SID
    • Enterprise Architecture Framework
    • Target Architecture Roadmaps
    • Network and Service Management Requirements
    • Role of NGOSS
    • Role of eTOM
    • Impact of SID
    • eTOM and SID Models
    • Architect and create links between eTOM and SID
    • Role of TAM
    • Role of TNA
    • NGOSS and SOA Roadmaps
    • NGOSS and eTOM/ITIL Mapping

    Learning Objectives:

    • Business processes
    • Business process flows
    • Business application contracts
    • Shared data and information
    • Reference code and interfaces
    • NGOSS: Lifecycle
    • NGOSS: Views - Goals, Policy, Process & Information
    • NGOSS: Management & Framework Services
    • NGOSS: Security & Compliancy
    • NGOSS: Case Study

    Learning Objectives:

    • TM Forum and Frameworx overview
    • Core elements
    • Methodology and lifecycle
    • Frameworx and key components
    • Business Process Framework (eTOM)
    • Information Framework (SID)
    • Integration Framework (TM Forum Interfaces and Business Services)
    • Applications Framework (TAM)

    Learning Objectives:

    • eTOM Business Process Framework
    • eTOM in NGOSS
    • Case Study: Modeling an End-to-end Flow
    • Using eTOM for Business-to-Business Interaction
    • Linking eTOM and SID
    • eTOM in EU Collaborative
    • eTOM in a Merged Business

    Learning Objectives:

    • Benefits of SID and NGOSS
    • SID Concepts and Key Definitions
    • SID as a Framework of Frameworks
    • SID Objectives
    • Views of the SID
    • A business view
    • A systems view
    • The SID as an information model Independent of platform, language and protocol
    • Multiple data models
    • Entities
    • Associations
    • Attribues
    • Business views and behaviors
    • SID Framework
    • SID domains and Aggregate Business Entities (ABE)
    • Root Business Entities
    • Business Interaction & Agreement
    • Customer
    • SID and eTOM
    • Using the SID Rational Rose models
    • Using and Extending the SID
    • SID Business View

    Learning Objectives:

    • Domain-Specific Addenda
    • Common Business Entities
    • Addendum
    • Customer
    • Product
    • Service
    • Resource

    Learning Objectives:

    • Product
    • Market/Sales
    • Enterprise
    • Strategic Product
    • Portfolio Plan
    • Product Specification
    • Applied Customer Billing
    • Rate
    • Supplier/Partner Performance
    • Market Strategy and Plan
    • Product Usage Statistic
    • Supplier/Partner Payment
    • Market Segment
    • Product Performance
    • Resource Specification
    • Supplier/Partner Bill Inquiry

    Learning Objectives:

    • SID Concepts and Principles
    • Party
    • Location (Place)
    • Interaction
    • Agreement
    • Calendar
    • Project
    • Policy
    • Customer
    • Customer Order
    • Product, Service, Resource
    • Product Offering
    • Product
    • Service
    • Resource

    Learning Objectives:

    • Business and operations applications
    • TAM used with the solution framework

    Learning Objectives:

    • Improve business efficiency across your organization
    • Building the elements of business process transformation
    • Tools to create agile digital business
    • Guidance for implementing the Business Process Framework within your organization
    • Initiating a Business process transformation project
    • Use the Business Process Framework
    • Tools to implement Business Process Framework
    • Mechanisms and process to maximize business efficiency and customer experience
    • Implementing Enterprise Architecture and Management Framework
    • Target Architecture Roadmaps
    • Network and Service Management Requirements
    • Using The Business Process Framework (eTOM) as a critical component of Frameworx
    • Blueprint for enabling successful business transformation
    • Use eTOM and SID Models
    • Architect and create links between eTOM and SID
    • Using TAM andTNA
    • SOA Roadmaps
    • eTOM/ITIL Mapping
    • Creating your Business Process Framework structure
    • Business Process Framework Applied to Business Process transformation
    • Business Process Framework Conformance
    • Tools for Implementing the Business Process Framework
    • Using Process Automation Tools

    Learning Objectives:

    • Process Framework Primer
    • L1 Processes
    • L2 Process Decomposition
    • L3 Process Decomposition
    • L4 Process Decomposition
    • Core Frameworks Concepts and Principles
    • End-to-End Business Flows
    • Process Flow Examples
    • Guide to Applying the Business Process Framework
    • Construction Guidelines for Process Flows
    • Leveraging Level 4 Process Elements and Process Flows for Support of ITIL


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