Mid Month offer - Upto 25% off | OFFER ENDING IN:

  • Home
  • info@mildaintrainings.com
  • +91 8447121833 / 0120 4326873
  • Thanks for Contacting us Our representative will be in touch with you shortly

    This website uses cookies

    Frameworx Training | eTOM Training Class | Business Process Framework

    MILDAINTRAININGS Frameworx Training (eTOM training), Business Process Framework, provides the details behind the standards for development and deployment of OSS/BSS (Operations/Business Support Systems). This course is intended to provide an overview of Frameworx, Business Process Framework and its key components.

    • ✔ Course Duration : 2 Days
    • ✔ Training Options : Live Online / Self-Paced / Classroom
    • ✔ Certification Pass : Guaranteed


    Professionals Trained


    Countries And Counting


    Corporates Served

    20+ hrs




    MILDAINTRAININGS Frameworx Training (eTOM training),Business Process Framework, provides the details behind the standards for development and deployment of OSS/BSS (Operations/Business Support Systems). This course is intended to provide an overview of Frameworx, Business Process Framework and its key components.

    What you will Learn

    • Understand TM Forum Strategic Direction
    • Understand Business Process Framework, eTOM, SID, TAM and TNA, and the inherent relationship between them
    • Identify all the components of Business Process Framework, Frameworx and the relationship between them
    • Understand basic concepts of Business Process Framework (eTOM) and the Information Framework (SID), and their relationships
    • Understand how the frameworks can be used
    • Understand Business Process Framework, Business Process Map
    • Understand how to utilize Business Process Framework frameworx
    • The Service-Oriented Approach to System Design and Development of Business Process Framework
    • Understand Enhanced Telecom Operations Map (eTOM)
    • Understand Neutral Reference Points: internal process reengineering needs, partnerships, alliances, and general Business Process Framework Information Model
    • Explore Shared Information and Data Model (SID)
    • Explore SID business-oriented perspective of the information and data
    • Explore Enterprise Architecture modeling using the eTOM and SID
    • Understand Integrating the eTOM and SID
    • Explore eTOM and SID in real world projects UML Class Models
    • Understand NGOSS TAM Business Application model to characterize the organizational application capability needs
    • Understand NGOSS Architecture Guidelines
    • Understand Technology Neutral Architecture (TNA) and Contract Interface
    • Understand NGOSS Conformance Criteria
    • Explore MILDAINTRAININGS NGOSS-styled SOA methodology using SOA Service Contracts”



      Learning Objectives:

      • TM Forum and Frameworx overview
      • Core elements
      • Methodology and lifecycle

      Learning Objectives:

      • eTOM – Enhanced Telecoms Operations Map
      • Business Process Modeling
      • Hierarchical catalog of the key business processes
      • Tools to run a service-focused business
      • Strategy, Infrastructure and Product (SIP)
      • Operations
      • Enterprise Management
      • Input to Enterprise Data Model
      • Functional Architecture Framework
      • IT Architecture Framework
      • System Maps and Local Architecture
      • SID (Shared Information and Data) Framework
      • Telecom Operation Map (TAM)
      • Integration Framework (TNA)
      • Enterprise Architecture using the eTOM and SID

      Learning Objectives:

      • Business processes
      • Business process flows
      • Business application contracts
      • Shared data and information
      • Reference code and interfaces
      • NGOSS: Lifecycle
      • NGOSS: Views – Goals, Policy, Process & Information
      • NGOSS: Management & Framework Services
      • NGOSS: Security & Compliancy
      • NGOSS: Case Study

      Learning Objectives:

      • TM Forum and Frameworx overview
      • Core elements
      • Methodology and lifecycle
      • Frameworx and key components
      • Business Process Framework (eTOM),
      • Information Framework (SID)
      • Integration Framework (TM Forum Interfaces and Business Services)
      • Applications Framework (TAM)

      Learning Objectives:

      • eTOM Business Process Framework
      • eTOM in NGOSS
      • Case Study: Modeling an End-to-end Flow
      • Using eTOM for Business-to-Business Interaction
      • Linking eTOM and SID
      • eTOM in EU Collaborative
      • eTOM in a Merged Business

      Learning Objectives:

      • Benefits of SID and NGOSS
      • SID Concepts and Key Definitions
      • SID as a Framework of Frameworks
      • SID Objectives
      • Views of the SID
      • A business view
      • A systems view
      • The SID as an information model Independent of platform, language and protocol
      • Multiple data models
      • Entities
      • Associations
      • Attribues
      • Business views and behaviors
      • SID Framework
      • SID domains and Aggregate Business Entities (ABE)
      • Root Business Entities
      • Business Interaction & Agreement
      • Customer
      • SID and eTOM
      • Using the SID Rational Rose models
      • Using and Extending the SID
      • SID Business View

      Learning Objectives:

      • Domain-Specific Addenda
      • Common Business Entities
      • Addendum
      • Customer
      • Product
      • Service
      • Resource

      Learning Objectives:

      • Product
      • Market/Sales
      • Enterprise
      • Strategic Product
      • Portfolio Plan
      • Product Specification
      • Applied Customer Billing
      • Rate
      • Supplier/Partner Performance
      • Market Strategy and Plan
      • Product Usage Statistic
      • Supplier/Partner Payment
      • Market Segment
      • Product Performance
      • Resource Specification
      • Supplier/Partner Bill Inquiry

      Learning Objectives:

      • SID Concepts and Principles
      • Party
      • Location (Place)
      • Interaction
      • Agreement
      • Calendar
      • Project
      • Policy
      • Customer
      • Customer Order
      • Product, Service, Resource
      • Product Offering
      • Product
      • Service
      • Resource

      Learning Objectives:

      • Business and operations applications
      • TAM used with the solution framework

      Learning Objectives:

      • Improve business efficiency across your organization
      • Building the elements of business process transformation
      • Tools to create agile digital business
      • Guidance for implementing the Business Process Framework within your organization
      • Initiating a Business process transformation project
      • Use the Business Process Framework
      • Tools to implement Business Process Framework
      • Mechanisms and process to maximize business efficiency and customer experience
      • Implementing Enterprise Architecture and Management Framework
      • Target Architecture Roadmaps
      • Network and Service Management Requirements
      • Using The Business Process Framework (eTOM) as a critical component of Frameworx
      • Blueprint for enabling successful business transformation
      • Use eTOM and SID Models
      • Architect and create links between eTOM and SID
      • Using TAM andTNA
      • SOA Roadmaps
      • eTOM/ITIL Mapping
      • Creating your Business Process Framework structure
      • Business Process Framework Applied to Business Process transformation
      • Business Process Framework Conformance
      • Tools for Implementing the Business Process Framework
      • Using Process Automation Tools

      Learning Objectives:

      • Process Framework Primer
      • L1 Processes
      • L2 Process Decomposition
      • L3 Process Decomposition
      • L4 Process Decomposition
      • Core Frameworks Concepts and Principles
      • End-to-End Business Flows
      • Process Flow Examples
      • Guide to Applying the Business Process Framework
      • Construction Guidelines for Process Flows
      • Leveraging Level 4 Process Elements and Process Flows for Support of ITIL


      You can enroll for this classroom training online. Payments can be made using any of the following options and receipt of the same will be issued to the candidate automatically via email.
      1. Online ,By deposit the mildain bank account
      2. Pay by cash team training center location

      Highly qualified and certified instructors with 20+ years of experience deliver more than 200+ classroom training.

      Contact us using the form on the right of any page on the mildaintrainings website, or select the Live Chat link. Our customer service representatives will be able to give you more details.

      You will never miss a lecture at Mildaintrainigs! You can choose either of the two options: View the recorded session of the class available in your LMS. You can attend the missed session, in any other live batch.

      We have a limited number of participants in a live session to maintain the Quality Standards. So, unfortunately, participation in a live class without enrollment is not possible. However, you can go through the sample class recording and it would give you a clear insight about how are the classes conducted, quality of instructors and the level of interaction in a class.

      Yes, the access to the course material will be available for lifetime once you have enrolled into the course.

      Just give us a CALL at +91 8447121833 OR email at info@mildaintrainings.com


      Demo Videos

      Our Corporate Clients

      Inquiry: Call | Whats App: +91-8447121833 | Email: info@mildaintrainings.com