Salesforce Admin & Developer Training | Salesforce Certification Online Course

Salesforce Admin and Developer Certification

The Salesforce Certification Training course equips you to successfully clear both the Salesforce Administrator Exam (CRT 101) and the Salesforce App Builder (CRT 403) Exam. This comprehensive course covers essential concepts including the Force.com Platform, AppExchange, SFDC Security Model, Service Cloud, Sales Cloud, Lightning App Builder, Salesforce Reports & Dashboard.

Enroll today to master these skills and obtain your certification!

  • 40 Hours Instructor led Online Training
  • Authorized Digital Learning Materials
  • Lifetime Free Content Access
  • Flexible Schedule Learn Anytime, Anywhere.
  • Training Completion Certificate
  • 24x7 After Course Support
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Program Calendar

  • Available Dates
    Live Virtual Training
    • cal.png30 November, 2024
    • time.png19:00 - 23:00 IST
    • week.pngWeekend
    Live Virtual Training
    • cal.png7 December, 2024
    • time.png19:00 - 23:00 IST
    • week.pngWeekend
    Live Virtual Training
    • cal.png14 December, 2024
    • time.png19:00 - 23:00 IST
    • week.pngWeekend
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Course Overview

The Salesforce Certification Training course is designed to assist you in successfully clearing both the Salesforce Administrator Exam (ADM 201) and the Salesforce App Builder (DEV 401) Exam. This course covers a comprehensive range of topics including the Force.com Platform, AppExchange, SFDC Security Model, Service Cloud, Sales Cloud, Lightning App Builder, Salesforce Reports, and Dashboards, allowing you to gain mastery in these areas through the training.

What you will Learn

  • Distinguish between the fundamental components of Salesforce
  • Comprehend the Data model
  • Grasp the Security model
  • Define the options for automating business processes
  • Gain expertise in Sales Cloud and Service Cloud modules
  • Elaborate on Reports and Dashboards
  • Describe Salesforce1, SalesforceA, Chatter, and Social features
  • Explain diverse integration possibilities such as SOAP, REST APIs

Prerequisites

There are no specific prerequisites for Salesforce Certification training. However, possessing prior experience as an administrator, developer, or functional consultant would be advantageous and helpful.

Course Curriculum

  • Topic Covered:

    • What is Cloud Computing
    • Service and Deployment models in the Cloud
    • Market situation
    • Cloud Ownership
    • Introduction to SF1 and Force.com Platform
    • Declarative & Programmatic Options in Force.com
    • Meta-data Driven Architecture
    • Multi-tenant Architecture
    • Business and IT benefits
    • Use of SF1
  • Topic Covered:

    • Sign-up for a Free Environment / Org
    • Adding company logo
    • Benefits of System overview
    • Salesforce Key Building Blocks
    • Editions and Different Environments Available
    • MVC Pattern
    • Student App
    • Student App Master Basic Data Model
    • Student Master and Marks/Grades
    • Student Master Basic Security Model
    • Student Master Reports
    • Student Master Application Scope
  • Topic Covered:

    • Custom Objects and understand various properties in the Object definition section
    • Standard objectss
    • Field and Data Types
    • Custom Field Properties
    • Field Dependencies
    • Types of Relationship Fields
    • Search Layouts
  • Topic Covered:

    • Security Model Mind Map
    • System Level or Org Level Security
    • User Administration and Troubleshooting
    • Permission Sets
    • Profile and Permissions Sets
    • Password Policy
    • IP Address security
    • Login hours
    • Session settings
    • Activations
    • Page layout assignment
    • Tab setting
    • Field level security

    Hands-on:

    • Permission Set
    • Profile
    • Security
  • Topic Covered:

    • Security Model Mind Map
    • Record Level and Object Level
    • Organization wide defaults
    • Organization wide defaults – Student App
    • Role and Role Hierarchy
    • Criteria Based Sharing
    • Different ways to gain Record Level Access
    • Public Group
    • Queue
    • Public group Vs Queue
  • Topic Covered:

    • Business Logic Mind Map
    • Different Options to Implement Business Logic
    • Functions
    • Formula
    • Validation Rules
    • Rollup Summary Fields
    • Record Types and Page Layouts
  • Topic Covered:

    • Business Process Automation
    • Business Requirements – Workflow Rules
    • Workflow - Actions (Time When Action Takes Place)
    • Workflow – Actions
    • Workflow – Considerations
    • Approvals – Introduction
    • Approvals - How to Create A Process
    • Approvals - Actions
    • Approvals - How and What Can Approvers Do
  • Topic Covered:

    • Sales Cloud
    • Sales Process
    • Sales Productivity Features
    • Lead Management
    • Lead auto response
    • Lead assignment
    • Web to lead
    • Accounts and Contacts Management
    • Opportunities
    • Campaign Management
    • Price Book, Products, Price Book Entries
  • Topic Covered:

    • Service Cloud
    • Case Management
    • Typical Service and Support Process
    • Automation - Web2Case and Auto-Response
    • Automation - Email2Case
    • Automation - Assignment Rules
    • Automation - Escalation Rules
    • Email Templates in Case Management
    • Channels
    • Case Resolution – Solutions
    • Case Resolution Using Knowledge
    • Communities Basics
    • Communities Setup and Administration
    • Communities – Ideas and Answers

    Hands-on:

    • Work with Salesforce Service Cloud
    • Automate Case Management
    • Capture cases from website and email
    • Customize case process, Solutions, Communities and Salesforce Knowledge
  • Topic Covered:

    • Data Handling and Processing Overview
    • Exporting data and Regular Backup
    • External ID and Unique Fields
    • Import Data
    • Apex Data loader
    • Import Wizard and Data Loader and compare the features, Update, Upsert operations, Delete and Hard Delete records
    • Transfer record ownership

    Hands-on:

    • Handle and Processing Data
    • Import Clean Data
    • Export data and Regular Backup
    • Install Apex Data loader
    • Use the Import Wizard and Data Loader
  • Topic Covered:

    • Report with and without modifications
    • Tabular report, summary and matrix report
    • Report and Security
    • Report Builder and Standard Reports Available
    • Custom report type and store in a folder
    • User filters in reports
    • Create a dashboard
    • Bucket field
    • Tabular Report significance
    • Summary report significance
    • Matrix report significance
    • Joined report significance
    • Dynamic dashboard

    Hands-on:

    • Create various Salesforce report such as tabular report, summary and matrix report
    • Add a chart and few other features like highlighting
    • Create a custom report type and store in a folder
    • Filter users in a report
    • Create dynamic dashboard
  • Topic Covered:

    • Customizable parts of the SF1 app
    • Security and customizable settings
    • Navigation menu
    • Compact layouts and Mobile cards
    • Basic admin activities on Salesforce A
    • Outlook and SF synch up

    Hands-on:

    • Customizable parts of the SF1 app
    • Security and customizable settings
    • Navigation menu
    • Compact layouts and Mobile cards
    • Basic admin activities on Salesforce A
    • Outlook and SF synch up
  • Topic Covered:

    • Activity management - Tasks, Events, and Open activities
    • Creating and tracking tasks and events
    • Folders and Document templates
    • AppExchange

    Hands-on:

    • Activity management - Tasks, Events, and Open activities
    • Creating and tracking tasks and events
    • Folders and Document templates
    • AppExchange
  • Topic Covered:

    • Chatter groups, feeds, people
    • Files, Follow records, people
    • Groups Topics and Files
    • Global action types-Create
    • Log a call, Custom VF page
    • Custom canvas, Publisher layout
    • Global an Object specific actions

    Hands-on:

    • Chatter groups, feeds, people
    • Files, Follow records, people
    • Groups Topics and Files
    • Global action types-Create
    • Log a call, Custom VF page
    • Custom canvas, Publisher layout
    • Global an Object specific actions
  • Topic Covered:

    • Outbound Change Sets
    • Inbound Change Sets
    • Deployment Settings
  • Topic Covered:

    • Lightning Components
    • Lightning Component Capabilities
    • Lightning Components vs. Visualforce
  • Topic Covered:

    • Salesforce1
    • SalesforceA
    • Salesforce1 Vs SalesforceA
  • Topic Covered:

    • Milestones
    • Sandboxes
    • Change Sets
    • Packages
  • Topic Covered:

    • Creating Custom Buttons
    • Creating Custom Links
    • Creating Records with Actions
    • Global Action
    • Object Specific Action

    Hands-on:

    • Create Salesforce button and links
  • Topic Covered:

    • AppExchange Overview
    • Finding and Selecting an App
    • Installing an App
    • Finding a Developer
    • Finding a Consultant

    Hands-on:

    • Work in AppExhange
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FAQs

You can enroll for this classroom training online. Payments can be made using any of the following options and receipt of the same will be issued to the candidate automatically via email. 1. Online ,By deposit the mildain bank account 2. Pay by cash team training center location
Highly qualified and certified instructors with 20+ years of experience deliver more than 200+ classroom training.
Contact us using the form on the right of any page on the mildaintrainings website, or select the Live Chat link. Our customer service representatives will be able to give you more details.
You will never miss a lecture at Mildaintrainigs! You can choose either of the two options: View the recorded session of the class available in your LMS. You can attend the missed session, in any other live batch.
We have a limited number of participants in a live session to maintain the Quality Standards. So, unfortunately, participation in a live class without enrollment is not possible. However, you can go through the sample class recording and it would give you a clear insight about how are the classes conducted, quality of instructors and the level of interaction in a class.
Yes, you can cancel your enrollment if necessary prior to 3rd session i.e first two sessions will be for your evaluation. We will refund the full amount without deducting any fee for more details check our Refund Policy
Yes, the access to the course material will be available for lifetime once you have enrolled into the course.
Just give us a CALL at +91 8447121833 OR email at info@mildaintrainings.com

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